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Welcome to the FAQ page. This is where you will find the answers to "frequently asked questions".
Science Materials Resource Center
Information on science materials support
- What is my kit schedule?
- Who can I call if material is broken or missing in my kit?
- What do I do if my animals arrive dead or die shortly after delivery?
- If material is broken or unusable at the end of the kit, what do I do?
- When do I have to return my kit?
- What do I do with kit materials I found in my room, after I sent the kit back?
- How do I get trained in my kit(s)?
- My district uses kits from the Science Materials Resource Center, but I didn’t get one. How do I get one?
- How can I get a kit if my district/school does not use kits yet?
Science Materials Resource Center
What is my kit schedule? Go to Science Materials Resource Center---Teacher Schedules. Click on your district (or private school name) and scroll down the data by school for your name.
If there is anything wrong with the data we have on your schedule, please call the Science Materials Resource Center at 401-245-4998 ext. 316 so we can correct it.
Return to top Who can I call if material is broken or missing in my kit?Call the Science Materials Resource Center --- 401-245-4998 ext. 316 ---and we will replace the item(s)immediately, with our sincere apologies. We usually ship UPS and you should receive the materials within 1-2 days.
Our goal is to send you 100% teacher-ready kits. When we make mistakes, we NEED to know so we can fix them for you and other teachers in the system. Please call, thank you.
Return to top What do I do if my animals arrive dead or die shortly after delivery?Call Berkshire Biological at 1-413-527-3932.
It is helpful if you have the number on the packing slip that came with the delivery. They will replace the animals immediately. If you need further help, call the Science Materials Resource Center at 1-401-245-4998 ext.316. Return to top If material is broken or unusable at the end of the kit, what do I do?Please throw out dead batteries, broken items, and items that are no longer in usable condition and indicate it on the inventory list.
Teachers and students are the quality control experts in the materials supply system. You know best how the material works in the classroom. We, at the Science Materials Resource Center, rely on your expertise and feedback. Return to top When do I have to return my kit?The kit is due at your school’s office, or designated pick-up place, the evening before the RETURN DATE on the label on your kit. (The Return Date can also be found in the Teacher/Kit Schedules on this web site.)
The kit should be inventoried, dry and packed per the ‘Packing Tips’ in the kit. Your district driver will be picking up kits from all the district schools and returning them to the Science Materials Resource Center on the date indicated on the label. Return to top What do I do with kit materials I found in my room, after I sent the kit back?Please mail them back to: East Bay Educational Collaborative, 317 Market Street, Warren, RI 02885. All returned usable materials help to reduce the cost of the materials supply system. Return to top How do I get trained in my kit(s)?East Bay Educational Collaborative holds kit trainings every fall on all the kits in the KITES and HELMSS curricula. Go to the Professional Development screens for elementary and middle school science on this web site for dates and registration.
If you are looking for training in other kits, call the Science Materials Resource Center at 401-245-4998 ext. 316 and we will try to refer you to other trainings held in the state.
Return to top My district uses kits from the Science Materials Resource Center, but I didn’t get one. How do I get one?Call the Science Materials Resource Center at 1-401-245-4998 ext. 316. We will look into why you are not on the database and make sure you get a kit.
It is critical that our records are updated when teachers retire, change grades/schools, change last names, change the number of sections of students they teach in science, go on long term leave, or are new to the district. Please help us keep the data current. Thanks.
Return to top How can I get a kit if my district/school does not use kits yet?Call the Science Materials Resource Center at 1-401-245-4998 ext. 316 to discuss your needs and situation. We will do our best to support you. Return to top
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